1. Collection of Information
- Personal Information: When you utilise our services or create an account, we may gather personal information such as your name, email address, phone number and billing details.
- Usage Data: Information about your interactions with our website, such as pages visited, search queries, and IP address
2. Use of Information
- Providing Services: Your personal information is used to facilitate various processes, including service enquiries, bookings, and communication.
- Personalisation: We may use your data to tailor your experience, display relevant listings, and recommend customised content.
- Communication: You may, from time to time, receive non-service type updates such as newsletters and promotional offers regarding our services. You can opt out at of these at any time.
- Analytics and Improvements: User behavior and data are analysed to improve our website's functionality, performance, and security. Specifically, we partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heat mps and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
3. Information Sharing
- With Users: If you engage in an enquiry, we may share pertinent transaction-related information.
- Service Providers: Trusted third-party service providers may receive your information to aid in our website's operation and service delivery.
- Legal Compliance: We may disclose your data to comply with applicable laws, regulations, legal procedures, or enforceable governmental requests.
4. Data Security
We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Nevertheless, complete security cannot be guaranteed for internet transmission or electronic storage.
5. Your Rights
You possess the rights to access, update, or delete your personal data. You can also manage your communication preferences and opt out of marketing communications. Should you wish to exercise these rights or have privacy concerns, please contact us.
6. Changes to this Privacy Policy
This Privacy Policy may be periodically updated to reflect changes in our practices or legal requirements. We will notify you of significant updates through prominent notices on our website.
